MTN Announces Airtime Compensation for 3 Months Over Network Disruptions
MTN Nigeria will compensate subscribers with free airtime for three months following repeated network disruptions, the telecom giant confirmed Saturday. The move comes after a directive from the Nigerian Communications Commission to improve service quality across all networks. Starting June 1, 2026, all active MTN prepaid and postpaid customers will receive monthly airtime bonuses for three months. The compensation applies automatically — no codes, no registration needed. MTN says the airtime value will be calculated based on a subscriber’s average monthly usage over the last six months. Heavy users will get more, but every active line gets something. The bonus airtime will be credited within the first week of each month and can be used for calls, SMS, and data. “We acknowledge the frustrations our customers faced due to service outages in Q1 and Q2,” MTN Nigeria CEO Karl Toriola said in a statement. “This is not just regulatory compliance. It’s about rebuilding trust.” The...